Privacy Policy

Your privacy is important to us. This policy explains how Smile Home Foundation collects, uses, and protects your personal information.

Last updated: September 3, 2025

Data Protection

We use industry-standard security measures to protect your personal information.

Transparency

Clear information about what data we collect and how we use it.

Your Rights

You have control over your personal data and can request changes anytime.

Compliance

We comply with applicable privacy laws and regulations.

Information We Collect

Personal Information

When you interact with our website or services, we may collect:

  • Name, email address, and phone number
  • Mailing address for donation receipts
  • Payment information for donations (processed securely by third-party providers)
  • Communication preferences
  • Volunteer application information

Automatically Collected Information

  • IP address and browser information
  • Website usage data and analytics
  • Cookies and similar tracking technologies
  • Device information and operating system

How We Use Your Information

We use your information to:

  • Process donations and send receipts
  • Communicate about our programs and impact
  • Send newsletters and updates (with your consent)
  • Manage volunteer applications and opportunities
  • Improve our website and services
  • Comply with legal and regulatory requirements
  • Protect against fraud and ensure security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

  • With trusted service providers who help us operate our website and services
  • When required by law or to protect our rights and safety
  • With your explicit consent for specific purposes
  • In anonymized or aggregated form for research and reporting

Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and regular security updates
  • Limited access to personal information on a need-to-know basis
  • Regular security audits and monitoring
  • Secure payment processing through trusted third-party providers

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Portability: Request your data in a portable format
  • Restriction: Request limitation of processing in certain circumstances

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve website functionality and user experience
  • Provide relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit some website functionality.

Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date. We encourage you to review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Smile Home Foundation

Email: jush@smilehomefoundation.org

Phone: +234 (555) 123-4567

Address: 123 Community Street, Abakaliki, Ebonyi State

We will respond to your inquiry within 30 days.